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    Hub Solution Designs, Inc. is a consulting firm which specializes in developing & executing high impact Master Data Management and Data Governance strategies.
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Next Week’s DIG Conference

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I’m really looking forward to speaking at next week’s Decisions, Information and Governance conference in Las Vegas, sponsored by The Palladium Group.
And I spoke earlier this week at the New England Oracle SOA Users Group, talking about Master Data Management as a [...]

Perspectives on the MDM Market

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In this article, we’ll give some perspective on the current state of the Master Data Management (MDM) market.
Well-meaning skeptics have raised doubts about whether MDM initiatives have long-term viability, sufficient ROI or in fact, are just another system. This skepticism is, of [...]

Building the Business Case (Part 4) - Gaining Alignment

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In the previous installments of this series, we covered three key drivers for building your business case: Risk Management, Cost Reduction, and Revenue Growth.
Now, we’ll review the importance of and the process for gaining organizational alignment with your strategy.
When you’re building support [...]

Interview at MDM Summit on DMRadio

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I was interviewed recently at the Spring 2008 MDM Summit in San Francisco.
DMRadio (which broadcasts weekly on DMReview.com) did a broadcast from the exhibit floor, featuring:

Marty Moseley from Initiate Systems
Christopher Dwight from Oracle
Dan Power from Hub Solution Designs
Justin Magruder from Freddie Mac
Richard [...]

DIG 2008 - Decisions, Information and Governance Conference

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A very interesting MDM speaking engagement came up recently, at the DIG 2008: Decisions, Information and Governance Conference in Las Vegas on May 13-15.
The conference organizer, The Palladium Group, says:
DIG is the foremost performance management and analytics conference designed to provide business leaders [...]

Keys to a Successful MDM Program

Master Data Management (MDM) initiatives often seem to begin with the CIO and consequently, the implementation takes on a strong technology focus.
But in today’s article, we want to suggest an approach that’s more likely to succeed in the long run – tying the MDM project to solving an important business problem, and then [...]

MDM Boot Camp at MDM Summit Conference

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At the recent MDM Summit conference in San Francisco, I attended the “MDM Boot Camp” session put on by Aaron Zornes and Ed Allburn with my colleague, Maureen Butler.
I’ve attended five MDM Summit conferences at this point, but never had a chance [...]

MDM Report from DM Review

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I just got the “MDM Report” newsletter from DMReview.com, and it had a good article by Jim Ericson on the MDM Summit held recently in San Francisco.
It also featured our article on “The Politics of Master Data Management and Data Governance“.
I thought [...]

Data Quality: an integral part of MDM

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In a bid to position themselves as leaders in the Master Data Management space, several vendors position their MDM platform as a complete solution.
The truth is that these claims are somewhat misleading. Some claim that Data Governance (a critical component of an [...]

Haidong Song from Oracle at OAUG Conference

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I just attended a great session by Haidong Song from Oracle in the MDM track at the COLLABORATE 08 conference, being put on this week in Denver by the Oracle Applications Users Group (OAUG). 
I’ve known Haidong for several years, from my “previous life” [...]

Evaluating MDM Vendors

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Today, we’ll talk about some criteria you can use to evaluate Master Data Management vendors.
Before you go into “evaluation mode”, it’s important that, on the business side, you first have your MDM strategy chalked out.
And on the technical side, you should have mapped [...]

MDM Summit Trip Report

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Last week’s MDM Summit conference was great, as usual.  Attendance may have been down slightly due to the well-publicized economic situation.  But there were still a lot of “end user companies” in attendance, either speaking or attending to learn more about this fast-growing [...]

Role of MDM and Data Governance in SOA

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As SOA (service oriented architecture) initiatives gain popularity, let’s look at how MDM (master data management) and data governance can dovetail with a SOA strategy.
SOA, although technically a type of IT architecture, is more of an integrated approach to building high-level services [...]

Building the Business Case (Part 3) - Revenue Growth

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Business Growth is really the heart of your business case. If you can identify how an Information Management strategy will enable your company’s growth, then your chances of success go way up!
This topic may be a little more difficult to document, but [...]

MDM and Data Governance – the Value of Planning

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Building a “Single Version of the Truth” can be more expensive than you expect, and documenting and measuring its ROI requires careful thought.
Good planning is more necessary than ever in an uncertain economic climate. The result of inadequate planning can be misdirected [...]

Gathering of the MDM Tribe

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We’re really looking forward to the MDM Summit conference in San Francisco, which runs from Sunday, March 30th through Tuesday, April 1st.
This is a very exciting space. Over the past few years, we’ve seen the mega-vendors like Oracle, IBM and SAP get more [...]

Our First Six Months

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Hub Solution Designs, Inc. was incorporated in September 2007. At this point in our history, I thought I’d spend a few minutes reflecting on what we’ve done so far and where we’re headed.
Clients: we’ve been lucky to get off to a strong start [...]

Data Governance Critical to MDM Success

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I was reading a whitepaper by Aaron Zornes today (”2007-2008 Scorecards for Data Governance in the Global 5000 Enterprise” ;) and came across an interesting quote:
“Although many organizations have improved end-to-end business processes through CRM implementations, the challenge of developing a unified [...]

Our Monthly Newsletter on MDM Best Practices

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We just published the March issue of our monthly newsletter on MDM Best Practices. 
This issue has a great article on “How to Write an RFP for Master Data Management” by Ravi Shankar of Siperian.  We’ve also got a new team member who [...]

Monthly Column in DM Review’s Online Edition

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I don’t want to interrupt the flow of Maureen Butler’s great series on “Building the Business Case”, but I just spoke to Julie Langenkamp, Editor-in-Chief at DM Review, and I’ve agreed to become a monthly columnist for their online edition. 
The column will run [...]

Building the Business Case (Part 2) - Cost Reduction

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When it comes to building the case for an Information Management strategy, cost reductions alone may generate enough benefits to justify your business case, or they could further enhance your economic arguments.
Here are some examples of where you may uncover potential cost [...]

Building the Business Case (Part 1) - Risk Management

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When you’re building the business case for an Information Management strategy such as MDM, CDI, Data Governance, or Data Quality, start by articulating the business problems or opportunities. By building a compelling case and getting executive sponsorship, you’ll have a stronger chance [...]

A Good Client Site Visit

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Some client quotes at the end of a recent site visit:
“It’s not possible for one person to have all the necessary expertise, so we underutilize a lot of the tools.  We struggle for the fixes, for the process; we don’t know next [...]

Multi-Domain and Federated MDM Hubs: Two Key Considerations

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As the early adopters of Master Data Management are starting to move beyond their single data domain implementations and branching out to other domains, we’re seeing the timely arrival of MDM hubs capable of handling data from multiple domains.  So, what are [...]

Cover Story in “DM Review”

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We wrote the cover story in this month’s issue of DM Review magazine. 
The article is on “The Politics of Master Data Management & Data Governance”, and you can find it at: http://www.dmreview.com/issues/2007_45/10000894-1.html.
Please let us know what you think!

Microsoft’s MDM Roadmap

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Just saw Microsoft’s MDM Roadmap on a blog entry by someone named Sandeep Kalyanimath.
It was interesting reading.  Seems Microsoft didn’t bury the Stratature technology after all, but is using it as the foundation for its entry into the MDM market.  The new [...]

Metadata and Master Data Management

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Metadata management is often overlooked, misunderstood or assumed to be taken care of automatically as part of an MDM initiative. While it’s true that databases can generate metadata reports based on a logical data model, there’s a lot more than that to [...]

Maureen Butler Joins Team; Brings Extensive SAP Expertise

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I’m very pleased to announce that Maureen Butler is joining us as a Senior Consultant. She brings significant SAP information management, marketing, supply chain, organizational design and change management expertise to the team.
Prior to joining the firm, she was Director, Customer Information [...]

Our MDM Partnership Strategy

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At Hub Solution Designs, our MDM partnership strategy is pretty straightforward.
We are a management & technology consulting firm focused exclusively on Master Data Management and Data Governance.  Our strategy is to partner with all of the leading MDM vendors, because there is no [...]

MDM Software Evaluation & Selection

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Another one-pager today on our MDM Software Evaluation & Selection service offering.
Please let us know if you have any feedback for us on it.
Also, we’ll be announcing a new team member later on today, and we’re very excited about her joining us!

MDM Business Case Creation & ROI Analysis

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We published another one-page document today on our Business Case Creation & ROI Analysis service offering. Please let us know what you think …

MDM Educational Workshops and MDM Readiness Assessment

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Today, we published two one-page documents on our Educational Workshops and Readiness Assessment service offerings on our web site.
Please let us know what you think of them …

A Key Difference in Data Quality for MDM

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Most data quality initiatives consist of processes, procedures and technology, with the goal of achieving a desired level of quality in corporate data.
While companies sometimes did data quality projects prior to the emergence of MDM, I cannot stress enough how important it [...]

Upcoming Speaking Engagements and Magazine Articles

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It never rains but it pours. It looks like we’re going to be doing two speaking engagements in March & April - at the Spring 2008 MDM Summit in San Francisco, CA, and the Oracle Applications Users Group COLLABORATE 08 conference in [...]

Is There Such a Thing as a “Quick MDM Strategy”?

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Well, the short answer is – “it depends”! Putting aside the conventional answer for the moment, I’d say that a critical first step in achieving a pragmatic MDM strategy is that your company must agree and commit to developing a 3-5 year [...]

Created a Squidoo “Lens” on MDM

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A Squidoo “lens” is a view of a particular topic like Master Data Management. It’s an easy-to-build web page that can point to
• blogs
• favorite links
• RSS feeds
• Flickr photos
• Amazon books
• etc.
So when people are looking for information [...]

Different Styles of MDM Hub

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As part of a Master Data Management solution, one of the key decisions to be made is the choice of the MDM Hub architecture.
Gartner and others describe some two or three different Hub styles, but in this article, we’ll be paraphrasing those [...]

Critical Data Quality Questions

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In past issues of this blog, we’ve discussed aspects of the People, Process and Technology issues related to a Master Data Management program. In this article, we’ll touch on an equally important aspect – the underlying information.
Having decided on the domain [...]

Part 2: Two Critical Foundations of MDM Success

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We’ll resume the discussion on simplifying an MDM initiative down to its two core elements.
On enrichment with external or “third party” content, things tend to go two different ways here. Either your industry and company’s requirements require a large number of external [...]

Part 1: Two Critical Foundations of MDM Success

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As we’ve written before, we think there are five essential elements in successful Master Data Management initiatives:
(1) some type of MDM Hub
(2) some form of middleware & business process management
(3) enterprise data quality capabilities
(4) enrichment with external content
(5) data governance
But let’s try [...]

Current State of the MDM Market

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While I don’t have the latest market sizing figures in front of me (and I’m not sure how accurate they are anyway), I do believe that the Master Data Management market is growing fast.
But I don’t think that we’ve quite left [...]

Master Data Management in the New Year

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There’s a lot going on in the Hub Solution Designs and MDM world since we ticked over to a new year on the calendar:

We’ve got an article coming out in the March issue of DM Review
We’ve helped finalize the agenda for [...]

The Key Requirement in Choosing a Product MDM Hub

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Customer Data Integration (CDI) was declared “done” by industry analyst Aaron Zornes at the recent CDI-MDM Summit conference in New York.
Most leading edge companies implementing CDI have the technology, business processes, and data governance in place. So for some MDM practitioners [...]

Data Governance - the Big Theme from the Fall 2007 CDI-MDM Summit

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What an exciting week we had! 
First, the Siperian users’ conference on Tuesday, followed by the CDI-MDM Summit in New York on Wednesday, Thursday and Friday. 
The biggest theme reiterated by the majority of speakers throughout  the week for a successful MDM implementation was [...]

More Thoughts on the CDI-MDM Summit

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The Fall 2007 CDI-MDM Summit has wrapped up. It seemed even more intense than the Spring ‘07 conference. More consulting firms and software vendors exhibiting, more real world case studies from companies that have implemented or are implementing MDM solutions. More hallway [...]

Impressions from the CDI-MDM Summit

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Well, the first day of the CDI-MDM Summit is behind us.
I always enjoy the conferences that Aaron Zornes and SourceMedia put on.  I attended and spoke at both of the U.S. CDI-MDM Summit conference in 2006, and the Spring 2007 conference [...]

David Loshin’s Workshop at the CDI-MDM Summit

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This morning, Tim O’Sullivan and I attended David Loshin’s session on “Data Profiling, Data Governance, and Data Quality for Master Data Governance”.
I really enjoyed it. Being a self-admitted “data geek”, it was a great review, and I learned a few new [...]

Last Call for OAUG Papers

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The deadline for submitting a paper to the Collaborate 2008 conference of the Oracle Applications User Group (OAUG) is 11:59 pm Eastern time TODAY!
Gaurav Arora and myself have both submitted our own papers.  Andrew Kapochunas from D&B submitted one that he [...]

CDI-MDM Summit

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Tim O’Sullivan and I are really looking forward to the CDI-MDM Summit next week in New York. 
We’ve been looking over the agenda and it looks great.  There are a lot of very good sessions planned.  I’ve spoken at all three of the [...]

MDM and the Oracle Applications User Group

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Tonight, Hub Solution Designs joined the Oracle Applications User Group (OAUG).
I’ve been an OAUG member at previous companies since 1995, and have always found it a great organization.  The idea of having a strong, independent Oracle Applications users group makes a [...]

Excellent Article by Stephen Putman on “CDI and MDM are Broken”

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I just read a great article by Stephen Putman at http://www.tdan.com/view-articles/6122.
His main points are that:

CDI and MDM platforms ”are ‘just another system’, with the attendant expense in both procurement and implementation”
“The products (naturally) work best in a homogenous environment, ignoring the reality [...]

What’s Your “Domain of Pain”?

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At Hub Solution Designs, we refer to the different major areas of master data as “domains”. 
According to a survey by The Data Warehousing Institute in mid-2006, the domain most often defined in master data is the customer (74%), followed by products (54%) [...]

How MDM Differs from ERP

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In an earlier article, we covered the similarities between ERP and MDM.  In this piece, we want to touch on some differences.
Timing of the Data Analysis Stage: Unlike ERP, Data Analysis needs to come in the very first stage of an MDM [...]

Ten Best Practices for Master Data Management and Customer Data Integration

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Here are ten best practices for MDM and CDI that I’ve picked up, based on years of working as a technology consultant and managing a strategic alliance between one of the leading information providers and a large software company.
1. Active, involved executive [...]

Oracle Applications Users Group “Call for Papers”

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As a member of the Education Committee for the Oracle Applications Users Group (OAUG), I’m helping to plan next April’s COLLABORATE 08 Conference (I’m managing the “Master Data Management” track).  Here’s the announcement of the current Call for Papers, which ends at [...]

How Master Data Management is Similar to ERP

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I’ve been working with Oracle’s Enterprise Resource Planning (ERP) application, now called the E-Business Suite, since 1995.
My first exposure was as the project manager for an Oracle Release 10.5 implementation at a manufacturing company.  Later, I was part of the Oracle practices [...]

Master Data Management and the Art of Politics

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“Politics, n. A strife of interests masquerading as a contest of principles.” — Ambrose Bierce, American journalist and writer
The organizational, political and cultural aspects of Master Data Management (MDM) and Customer Data Integration (CDI) can be more challenging than the [...]

Five Essential Elements of MDM and CDI

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I think you can boil a successful Master Data Management (MDM) or Customer Data Integration (CDI) initiative down to these five essential elements:
(1) a Hub of some type - there are three major types of MDM-CDI hubs. In a [...]